Private lactation consultations are provided at our store location or in the comfort of your home, for you and your precious little one. After returning home from the hospital and tired after childbirth, what's better than having someone to come to YOU to provide assistance for you and your baby?  Whether it’s enduring the challenges of breastfeeding, or concerns returning back to work and pumping, we will provide quality assessment tools in order for you to achieve your breastfeeding goals to promote a positive breastfeeding experience for you and your baby. We are available for our mothers 24 hours/day, 7 days/week.

 

Our lactation staff

 

Michele Trosclair, RN BSN, IBCLC

I'm the founder and owner of A Nurturing Moment.  I  have over 15 years experience as an RN, including working a neonatal nurse in the maternal/child field. I have assisted several moms of premature babies overcome their struggles with breastfeeding. I have 3 daughters, all of which I have breastfed. 

I developed my business in August 2004, in order to provide lactation services for mothers and theirs babies both inside and outside of their home.  Having overcome my own personal experience with breastfeeding challenges, I’m empathetic to assisting every woman’s needs.  I would be happy to help you and your baby enjoy those nurturing moments that will last a lifetime.

 

Glenni Lorick, IBCLC

I am Glenni Lorick, mother of 4 children ranging in ages from 6 to 17. When I was pregnant with my 14 year old, I began teaching breastfeeding classes to low income women as a volunteer at the Gadsden County WIC office in Quincy, FL. I moved to Huntsville in 1992 and worked with Reproductive Program Specialists, developing a distinctly Christian breastfeeding program called Mothers Inviting Loving Comfort (MILC.) I offered home visits for breastfeeding mothers as well as breast pump rental and monthly group meetings. I became a Certified Lactation Educator after completing a 2 year course in 1995. In 1996 I took the International Board exam and became an International Board Certified Lactation Consultant.                                                 

In 1997 our family began several years of missionary service. We spent a year in Costa Rica where I got involved in breastfeeding promotion and support. Then we moved to Lima, Peru, where we served as missionaries until 2003. In Peru I was able to introduce the profession of lactation consultant and work closely with the Peruvian Ministry of Health in providing breastfeeding management instruction to healthcare workers. I also worked with both Peruvian and American mothers and babies during my time there. During that time I began working with the International Board of Lactation Consultant Examiners in the translation of the Board exam to Spanish.

 

In 2003 we returned to Huntsville where I am privileged to be a part of A Nurturing Moment. It is a joy to me to help mothers and babies achieve a successful breastfeeding experience.

 

NEW Prices effective 1/1/08

Prenatal store consultation: $40

Initial store consultations:  $60

Initial home consultations:  $75

Follow up store consultation:  $40

Follow up home consultation:  $50

Payment arrangements can be made in certain circumstances, please ask our staff for more information.

Description of services:

Prenatal consultation  ($40 store):

·        Recommended for moms who may be anxious about breastfeeding, or may have specific concerns or questions to be addressed. Assessment of nipples and breasts, if necessary. Significant other/spouse are welcome to attend.

 

Initial consultation ($60 store, $75 home): 

 ·  Thorough medical history and assessment 
of mother and baby.  This includes evaluation 
of mother's nipples and breast tissue, as well as
oral anatomy of infant.

 ·  Evaluation of breastfeeding, including latch-on
and positioning to assure effective milk transfer. 
Obtain infant’s weight with a Medela Baby Scale 
before and after each feeding. 

 

·  Provide recommendations to promote a positive
breastfeeding experience for mom and baby. 
Contact physician(s) to discuss findings,
recommendations and plan of care.

 

·  Continue phone contact with mother as needed
to discuss progress with breastfeeding, infant's 
weight gain and assess for any further problems.

 

Follow up visit ($40 store, $50 home):

• Should you require additional assistance, or should a new problem occur interfering with your breastfeeding relationship.
• Continue communication with physican to discuss findings, recommendations and plan of care.

Pumping consultation* ($45 store, $55 home):

q     Providing hands on assistance with setting up your breast pump.

q     Discuss concerns/questions regarding pumping at work.

q     Discuss breast milk storage, and transitioning from breast to bottle.

*FREE when you purchase a breast pump over $150, during visit*

 

Telephone/Email: 

We are available to reply to emails, or brief telephone calls to our established clients free of charge. 

Only LIMITED HELP can be done by telephone or E-mail.  Most breastfeeding problems are best helped with a through face-to-face history and evaluation; however, some mothers are looking for specific information regarding breastfeeding, infant care, special maternal or infant illness or circumstances, or research on compatibility of maternal medication or medical procedures while breastfeeding which may be handled by telephone or e-mail.  Email and telephone messages are checked frequently. 

Non-Established Clients - For telephone help, please have your credit card on hand. Charge for telephone help is $15.00 for up to 15 minutes and $1.00 for each minute there after. Or, $10.00 per e-mail.

To reach Michele, call 256.468.6738, michele@anurturingmoment.com

To reach Glenni, call 256.658.8210, glenni@anurturingmoment.com

 Insurance:

 

Since I am not an insurance provider, the fee for services rendered must be paid at the time of the visit.   A detailed description of services will be provided for each client.  It is the client’s responsibility to seek insurance reimbursement.   

 

 

 

INSTRUCTIONS   for   PATIENTS   FILING   FOR   REIMBURSEMENT

 

You are encouraged to file a claim for third party reimbursement.  By filing a claim, you may receive partial or full reimbursement and you help to establish the need for reimbursement of lactation services. You may find it helpful to contact your insurance company and inquire how to file your own claim.  Some companies have specific forms that they require you to fill out when filing a claim on your own and most companies have a filing time limit.  You will also want to follow the instructions below.

 

 

1.                Complete the upper part (Patient Information portion) of the lactation visit receipt and sign the release of information on the right side directly under the Patient Information section.

 

2.                Have either your doctor or your baby’s doctor (depending on whose name is on your lactation receipt) sign the Referral for Lactation Visit.  You will want to also copy this after obtaining a signature to keep one copy for your records.

 

3.                Patient should mail a copy of the lactation visit receipt with any other forms their insurance company may require along with a copy of the signed Referral for Lactation Visit to their insurance company.

 

4.                Please be sure to keep a copy of your lactation visit receipt, claim forms, referral scripts, etc. for your records and mark on your calendar when the claim was mailed in.

 

5.                If, after 60 days, you have not heard from your insurance company, call them to check on the status of the claim.  If you have not heard anything for 60-90 days, and cannot get any information from a phone call, you may want to write a letter to your insurance commissioner in your state and send a copy to the insurance company.

 

6.                The top reasons that claims are denied are because it’s not a covered service or the lactation consultant is not a provider on your plan.  If it is because the lactation consultant is not a provider on your plan, then ask who the lactation consultant provider is.  Most likely they will say that they do not have a lactation consultant provider on their plan.  Then, you reply that you had a referral to be seen by this lactation consultant by your physician (or your baby’s physician) because we were experiencing such and such a problem.  Tell them that the American Academy of Pediatrics recommends that all babies be breastfed for one year and that the AAP recommends mothers and babies be seen by a board certified lactation consultant when breastfeeding difficulties occur.  The AAP also recommends that third party insurance reimbursement be made for lactation help.

 

7.                Don’t stop with NO from the first person you speak to.  Request to speak to their supervisor and continue up the ladder if need be.  The squeaky wheel is the wheel that gets oiled.  If you want reimbursement, you may have to fight for it.  This is how many things that are now covered by third party insurance companies have come to be standard reimbursement.  There was a time when vaccines were not reimbursed, now most insurance companies reimburse for preventive medicine such as vaccines and well child visits.  Breastfeeding is your child’s first vaccine against many illnesses.  It is not only optimal nutrition for your child, but countless studies support it as a definite health advantage and an important preventive health measure.  (BTW, this is a taste of what your physician goes through to get reimbursement.  Insurance companies are making physicians jump through hoops for reimbursement and to a large degree are controlling the quality of health care we receive.  Letters to our government leaders from individuals, like you, are needed to insure attention be given to the fast growing health care problems our nation is facing.  You and your child have a right to optimal, quality health care.)

 

 

For additional patient information about filing insurance lactation claims and how to appeal a denied claim visit Medela’s web site on reimbursement at:  http://www.medela.com/NewFiles/reburstmt_pro.html  This site has sample letters to your insurance company and insurance commissioner that can be downloaded.

  

A NURTURING MOMENT, LLC   NOTICE OF PRIVACY PRACTICES

EFFECTIVE DATE: APRIL 14, 2003

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.

 

UNDERSTANDING YOUR HEALTH RECORD/INFORMATION

Each time you visit a hospital, physician, dentist, or other healthcare provider, a record of your visit is made. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment, and a plan for future care or treatment. This information often referred to as your health or medical record, serves as a basis for planning your care and treatment and serves as a means of communication among the many health professionals who contribute to your care. Understanding what is in your record and how your health information is used helps you to ensure its accuracy, better understand who, what, when, where, and why others may access your health information, and helps you make more informed decisions when authorizing disclosure to others.

 

YOUR HEALTH INFORMATION RIGHTS

Unless otherwise required by law, your health record is the physical property of the healthcare practitioner or facility that compiled it. However, you have certain rights with respect to the information. You have the right to:

1.     Receive a copy of this Notice of Privacy Practices from us upon enrollment or upon request.

2.     Request restrictions on our uses and disclosures of your protected health information for treatment, payment and health care operations.  However, we reserve the right not to agree to the requested restriction.

3.     Request to receive communications of protected health information in confidence.

4.     Inspect and obtain a copy of the protected health information contained in your medical and billing records and in any other Practice records used by us to make decisions about you.  A reasonable copying charge may apply.

5.     Request an amendment to your protected health information. However, we may deny your request for an amendment, if we determine that the protected health information or record that is the subject of the request:

              •     was not created by us, unless you provide a reasonable basis to believe that the      originator of the protected health information is no longer available to act on the requested amendment;

              •     is not part of your medical or billing records;

              •     is not available for inspection as set forth above; or

              •     is accurate and complete.                         

          In any event, any agreed upon amendment will be included as an addition to, and not a replacement of, already existing records.

6.     Receive an accounting of disclosures of protected health information made by us to individuals or entities other than to you, except for disclosures:

             •     to carry out treatment, payment and health care operations as provided above;

             •     to persons involved in your care or for other notification purposes as provided by law;

             •     to correctional institutions or law enforcement officials as provided by law;

             •     for national security or intelligence purposes;

             •     that occurred prior to the date of compliance with privacy standards (April 14, 2003);

             •     incidental to other permissible uses or disclosures;

             •     that are part of a limited data set (does not contain protected health information that  directly  identifies individuals);

             •     made to patient or their personal representatives;

             •     for which a written authorization form from the patient has been received

7.   Revoke your authorization to use or disclose health information except to the extent that we have already been taken action in reliance on your authorization, or if the authorization was obtained as a condition of obtaining insurance coverage and other applicable law provides the insurer that obtained the authorization with the right to contest a claim under the policy.

 

OUR RESPONSIBILITIES

We are required to maintain the privacy of your health information. In addition, we are required to provide you with a notice of our legal duties and privacy practices with respect to information we collect and maintain about you. We must abide by the terms of this notice. We reserve the right to change our practices and to make the new provisions effective for all the protected health information we maintain. If our information practices change, a revised notice will be mailed to the address you have supplied upon request. If we maintain a Web site that provides information about our patient/customer services or benefits, the new notice will be posted on that Web site. Your health information will not be used or disclosed without your written authorization, except as described in this notice. Except as noted above, you may revoke your authorization in writing at any time.

 

FOR MORE INFORMATION OR TO REPORT A PROBLEM

If you have questions about this notice or would like additional information, you may contact our Privacy Officer at the telephone or address below. If you believe that your privacy rights have been violated, you have the right to file a complaint with the practice’s Privacy Officer  or with the Secretary of the Department of Health and Human Services. We will take no retaliatory action against you if you make such complaints.

The contact information for both is included below.